COVID 19 - Health & safety protocols

We won’t be giving out hugs or shaking hands but we will be smiling underneath our masks to greet you!

Please do not come to the clinic if you have fever, chills, cough, headache or if you are currently undergoing a 14-day self-isolation period or think you have been exposed to COVID-19. If you are unsure, please use the YG self-assessment tool.

Masks are required. Please bring you own mask to be worn at all times in the clinic space. If you do not have a mask, we can provide one for you.

COVID-19 pre-screening is required. The day before every scheduled appointment you will have a short questionnaire emailed to you that must be completed prior to your visit.

Hand hygiene is required. We have hand sanitizer available for use before and after treatment.

In addition to the protocols for patients, here’s what we are doing:

We’ve implemented enhanced cleaning and disinfection protocols. We are cleaning high-touch surfaces hourly in between patients, both inside and outside our treatment rooms.

 We’ve applied recommendations for social distancing. We have staggered appointment times to minimize traffic and control patient flow in the clinic.

We’ve modified practitioner procedures. We have updated our procedures to match the requirements of both YG personal service establishments and our respective regulatory colleges.